Shipping policy
Our Commitment to Seamless Shipping
We are dedicated to providing you with a hassle-free and efficient shipping experience. Please read our shipping policy below:
Where We Ship:
- We currently ship to addresses in the United States only.
Shipping Costs:
- Standard shipping is free on every US order. There is no minimum order amount and no code needed. The price you see is the price you pay, plus any applicable sales tax.
Processing Time:
- Once your order is placed and payment is successfully processed, our team will begin preparing your order. We work to have your items ready for shipment within 24-48 hours.
Shipping Methods:
- We work with reliable shipping carriers to deliver your order securely. The carrier used for your order depends on factors such as the size and weight of the package.
Estimated Delivery Time:
- Standard shipping typically takes 3-7 business days from the date of order processing. This is an estimate, and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
Order Tracking:
- As soon as your order ships, we will send you a tracking number by email or through your customer account. It may take up to 48 hours for tracking information to update in the carrier's system.
Address Accuracy:
- Please double-check that your shipping address is accurate and complete at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
Non-Delivery or Lost Packages:
- If a package is not delivered within the estimated timeframe or is lost in transit, please contact our customer support team at postopperformance@gmail.com. We will open an investigation with the carrier and arrange a replacement or refund, depending on the situation.
If you have any other questions about shipping, please contact our customer support team.